Legal
Privacy Policy
Last updated: November 13, 2026
This Privacy Policy explains how Chorus Intel, Inc. (“Chorus,” “we,” “us” or “our”) collects, uses, shares and protects personal information when you visit chorusintel.ai (the “Site”) or contact us. It does not cover data that our business customers process using the Chorus platform, which is governed by our agreements with those customers.
1. Information we collect
Information you give us. When you request a demo or contact us, we collect the information you choose to provide, such as your first and last name, work email, job title, company, annual retail sales range, number of brands, the retailers you sell through, and any message you include.
Information collected automatically. Like most websites, our hosting provider automatically records basic technical information when you visit the Site, such as your IP address, browser type, device type, the pages you request, the referring page, and the date and time of your visit. We use this information to operate, secure and troubleshoot the Site.
Cookies and tracking. We do not use analytics, advertising or social media tracking cookies on the Site, and we do not build profiles of visitors. If we introduce analytics or other tracking in the future, we will update this policy and, where required by law, ask for your consent first.
2. How we use your information
- To respond to your demo request or inquiry, and to schedule and deliver a demo.
- To communicate with you about Chorus, including follow-up about your request. You can opt out of non-essential communications at any time.
- To operate, maintain, secure and improve the Site, and to prevent spam, fraud and abuse.
- To comply with legal obligations and to establish, exercise or defend legal claims.
3. Legal bases for processing
If you are in the European Economic Area, the United Kingdom or Switzerland, we process your personal information on the following legal bases: our legitimate interests in responding to inquiries, promoting our business and keeping the Site secure; steps you ask us to take before entering into a contract; your consent, where we ask for it; and compliance with our legal obligations.
4. How we share your information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only as follows:
- Service providers that help us run the Site and our business, such as website hosting and form processing (Netlify) and email providers. They may use your information only to provide services to us.
- Legal and safety reasons, when we believe disclosure is required by law, regulation or legal process, or is necessary to protect the rights, property or safety of Chorus, our users or others.
- Business transfers, in connection with a merger, acquisition, financing or sale of all or part of our business, subject to this policy.
- With your consent or at your direction.
5. How long we keep it
We keep personal information only as long as needed for the purposes described above, including to respond to your request and maintain our business relationship, unless a longer period is required or permitted by law. When it is no longer needed, we delete or anonymize it.
6. How we protect it
We use reasonable administrative, technical and organizational safeguards to protect personal information, including encrypted connections (HTTPS) to the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information; to object to or restrict certain processing; and to withdraw consent at any time, without affecting processing that happened before you withdrew it. If you are in the EEA, UK or Switzerland, you also have the right to complain to your local data protection authority.
U.S. state privacy rights. If you are a resident of California or another U.S. state with a comprehensive privacy law, you may have the right to know what personal information we collect and how we use and disclose it, to access, correct or delete it, and to opt out of its sale or sharing. We do not sell or share personal information as those terms are defined under California law. We will not discriminate against you for exercising your rights.
To make a request, email growth@chorusintel.ai. We may need to verify your identity before responding, and you may use an authorized agent where the law allows. We will respond within the time required by applicable law.
Do Not Track and Global Privacy Control. Because we do not track visitors across sites, we do not respond differently to Do Not Track signals. We treat Global Privacy Control signals as a valid request to opt out of any sale or sharing of personal information.
8. International transfers
We are based in the United States, and our service providers may process information in the United States and other countries. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses, for transfers of personal information from the EEA, UK or Switzerland.
9. Children’s privacy
The Site is intended for business professionals and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
10. Third-party sites and trademarks
The Site may link to or reference third-party websites, products and services. We are not responsible for their privacy practices, and we encourage you to read their policies. Third-party names and logos shown on the Site are the property of their respective owners.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above and, if the changes are significant, provide additional notice where appropriate.
12. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at growth@chorusintel.ai.